SHIPPING & DELIVERY
All prices on our website do not include shipping. Shipping costs will automatically be added during checkout based on country and the volumetric weight of the package.
We try our hardest to deliver your items within the delivery period. However, at peak periods, this may not be possible.
We use Ninja Van as our chosen and trusted delivery partner and deliveries can be tracked on https://www.ninjavan.co/en-my/tracking
Estimated Delivery Period
First 2kg = RM10.00
Every Additional 1kg = +RM1.00
1 - 3 working days
East Malaysia (Sabah & Sarawak)
First 1 kg = RM15.00
Every Additional 1kg = +RM10.00
3 - 5 working days
Please note that estimated delivery times are to be used as a guide only and commences from the date of dispatch. POP neutral will not be responsible for any delays and rejection caused by the delivery partners.
At the moment, international shipping is not available as POP team are still exploring the options to provide the best service to you. We will announce once international shipping is available.
In the rare event that your item does not arrive, please contact email@example.com